Disease Management
Care Team Connect^SM for Health

The Care Team Connect program combines disease and chronic care management with a 24-hour nurse help line. These programs are proven performers in reducing healthcare expenditures through the use of patient intervention, education, and assistance programs. Disease management services address patients with asthma, diabetes, hypertension, or congestive heart failure.

Cost Control through:

• Health Assessments - nurse counselors identify patients at risk with their disease or condition. This early identification and assessment is critical to controlling healthcare expenditures in this high-utilizing population.
• Chronic Condition Monitoring - through ongoing patient contact, nurse counselors gauge the patient's adherence to the prescribed treatment plan. Nurse counselors often promote a behavior change in the patient resulting in greater treatment compliance, and better condition management.
• Educational & Reminder Mailings - patients receive personalized pieces addressing their condition. Giving patients information they need to better manage their condition leads to lower demand and more judicious use of health care services.
• 24-hour Nurse Help Line - patients always have a resource for questions or issues that arise with their disease. The guidance provided by the nurse counselor often times leads to a reduction in the number of emergency room and physician visits.

Care Team Connect communicates with the plan sponsor's Claims, UM, Pharmacy, and Network administrators to identify patients at risk, and to guide patients in using their healthcare benefits judiciously. ppoNEXT formed a strategic partnership with Patient Infosystems Inc. to provide disease management services.